October 24th accounting database incident

Dear A-ADS users,

Due to a mishap related to our development process, we've lost some of the traffic statistics and accounting data for the past 18 hours. Here's how it will affect you.

Publishers

The information about your earnings and traffic for the past 18 hours have been wiped and is impossible to recover. In order to compensate you, we will lower our fee from 20 to 0% for the next four days, which means you'll be earning more to make up for the lost revenue.

A certain number of publishers who have had withdrawals during this time period may see a negative or zero balance as a consequence of this incident. Please do not be alarmed, it's how it's meant to be. The problem will rectify itself in due time.

Advertisers

Advertisers will benefit from this incident because your spendings for the past 18 hours will not be accounted for, which means your campaigns have received 18 hours worth of free advertisement (not reflected in the statistics) and will keep on running until they run out of the allocated budget.

The bottom line

We are terribly sorry for the incident and we'll take measures to avoid such problems in the future.